Contact Fairplay Exch
Contact Fairplay Exch when you need help with registration, account access, a betting record or a transaction shown in your profile. Use the contact method currently published on fairplay-exch.com so your message reaches the correct support route.
Pick the reason for contacting us
Signup or new cricket ID assistance
Password recovery or account lock
Age, identity or contact verification
A bet that is missing or still under review
Questions about market settlement
Deposit, withdrawal or balance records
Account limits, time-out or self-exclusion
Send the details connected with the problem
For an account question, provide the cricket ID or registered contact detail and the approximate time the issue began. For a bet, add the sport, fixture, market, selection and visible bet reference. A transaction enquiry is easier to trace when the message includes the amount, date, status and transaction reference.
You can attach a screenshot that shows an error or status. Crop out unrelated personal information first. Never include a full bank account number, complete card number, password or OTP.
Help with login and recovery
If the password fails, check the spelling of the cricket ID and the capital letters used in the password. Then use the recovery option tied to your registered mobile number or email. Several repeated guesses may trigger a temporary security lock.
Keep working with the existing account while recovery is open. A second signup can create duplicate records and will not restore the balance or history from the first ID.
Questions about a cricket bet
Open the account history before sending a settlement question. Check whether the bet is open, settled, void, cancelled or pending review, then read the specific market rule. Cricket markets can be affected by revised targets, reduced overs, retirements and abandoned play.
Check the recorded outcome
If the recorded outcome still looks incorrect, send the bet reference and explain the exact line you want checked. Support can review the record against the market terms.
Contact Fairplay Exch FAQs
Where is the official support contact?
Use the Contact Us or support link displayed on fairplay-exch.com rather than a number copied from an unrelated website.
What information helps with a bet query?
Include your cricket ID, fixture, market, selection, time and the bet reference shown in account history.
Will support request my OTP?
No. Do not disclose a password or one-time code to anyone, including a person claiming to work in support.
How do I ask about a pending payment?
Send the amount, date, payment method, account status and transaction reference without sharing secret banking credentials.
Can I contact support about responsible betting?
Yes. Ask about any account limits, breaks or exclusion options currently available to you.